This Shipping Policy outlines the terms and conditions related to the shipping of orders placed on Crevz.com. By placing an order on our website, you agree to comply with the terms outlined in this policy.
- Order Processing
1.1. Orders are typically processed within 3 business days after payment is received.
1.2. Once your order has been processed, you will receive a confirmation email with your order details and estimated delivery time.
- Shipping Methods
2.1. We offer standard shipping as well as expedited shipping options for addresses within Singapore.
2.2. Expedited shipping options include:
- Same Day Delivery: Orders placed before 4pm will be delivered on the same day.
- Next Day Delivery: Orders placed after 4pm will be delivered on the next business day.
2.3. Additional fees may apply for expedited shipping options. Please contact us for more information about expedited shipping rates.
- Shipping Rates
3.1. Shipping rates are calculated based on the weight of your order and the delivery location.
3.2. Shipping rates will be displayed during the checkout process before you finalize your order.
- Delivery Times
4.1. Delivery times may vary depending on factors such as product availability, shipping method selected, and delivery location.
4.2. Estimated delivery times will be provided during the checkout process and in your order confirmation email.
- Delivery Attempts
5.1. Our shipping partners will attempt to deliver your order to the address provided during checkout.
5.2. If no one is available to receive the delivery, a delivery attempt notice may be left, and you may need to arrange for re-delivery or pick up your order from a designated location.
- Shipping Restrictions
6.1. We currently only ship to addresses within Singapore. We do not offer international shipping at this time.
- Shipping Damage or Loss
7.1. In the event that your order is damaged or lost during shipping, please contact us immediately to report the issue.
7.2. We will work with our shipping partners to investigate the issue and resolve it as quickly as possible.
- Contact Us
8.1. If you have any questions or concerns about our shipping policy, please contact us at +6587574645 or email us at hello@crevz.com.